Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Warranty

  • Our technical help team is on–line nonstop to reply to each of your help inquiries. Every ticket you send out to us is going to be replied to within less than 1 hour. If your problem demands the help of one of our administrators, we will address the ticket to the technician in charge and will let you know that the case is under control.

  • Top quality support service

  • Top–class Technical Support Service

  • We’ll be on line for you 24x7x365 to deliver advices and client support and also to assist you with any trouble that you might run into while dealing with your virtual server. We’re able to support you with all pre–installed programs, plus your Operating System, server admin panel (depending on the VPS type) and the Control Panel created solely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Control Panel that is available completely free with your virtual server, you’ll discover a content rich Help zone, which incorporates all that you should be aware of when monitoring your web–sites and apps. We have integrated a range of how–to reports and video guides that show the primary web site management duties in an easy to read manner.