Despite the fact that the hosting service supplied by the different companies is more or less identical, each provider has got a personalized platform with its own tweaks and ways to execute particular operations. In situations like this, a vast knowledge base will be rather helpful both for people with little to no experience and for technically experienced users who will eventually discover how given procedures are carried out, but will lose precious time meanwhile. The objective of such a knowledge base is to help make the service quick and simple to use, saving users both time and effort. The result is more pleased clients, since they can easily find the information they’re looking for, and substantially less work for the technical support team members, because typically the vast majority of the inquiries and difficulties that clients have got are already listed in the knowledge base. In case the articles themselves are adequately written and cover more things, you will be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Hosting

If you purchase a hosting package through us, you’ll be able to access our exhaustive online help documentation where you will find info about just about everything connected with our hosting packages. The topics range from how to set up an e-mail address on your telephone, to how to accomplish different things using an .htaccess config file. The articles themselves are written in a simple-to-grasp manner and feature in-depth guidelines on how to execute a certain task inside your Hepsia Control Panel. You can also find info that is not directly related to Hepsia, for instance one that concerns web-based apps on your desktop computer. The entire archive of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a given Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to find out practically everything related to your account.